Services – Chatnblast

WhatsApp Chatbot Malaysia Services

Best WhatsApp Chatbot Services to Grow Your Business

Struggling with multiple
WhatsApp numbers?

You are likely encountering these challenges if you require customers to reach you via different phone numbers for sales, support, or inquiries.

Challenge #1

Missed opportunities

Incoming inquiries from customers seeking information or expressing interest in a product or service often go unanswered due to a fragmented approach involving multiple phone numbers.

Challenge #2

Inconsistent replies

Inconsistent and incomplete information received by customers, resulting from uncoordinated and unorganized responses, causes confusion and leads to poor customer satisfaction.

Challenge #3

Inefficient resource utilization

Some agents being overwhelmed with inquiries while others have less to handle, resulting in uneven workload and imbalances in resource utilization.

Challenge #4

Limited scalability & growth

The use of multiple phone numbers for customer service can impose limitations on the business’s capacity to manage higher volumes of customers, inquiries, or transactions.

Cohesive services for
seamless success

See how our services work together smoothly to boost your business. Our approach makes reaching your goals effortless and success inevitable.

Contacts

Organize all customer contacts in one place for streamlined interactions and personalized engagement.

Agents

Optimize workforce allocation and collaboration among agents for consistent, efficient, and responsive customer support.

Conversations

Track and manage customer interactions across channels, ensuring a unified and coherent conversation history for enhanced understanding and improved service.