Chateefy offers a 14-day free trial for all the plans, giving you full access to all the pro features. This allows you to thoroughly test the platform before making a subscription commitment.
However, we understand that sometimes things may not work out as expected.
That’s why we do offer a 7-day money-back guarantee, even if you have already subscribed.
Please note that the refund request must be made within 7 days of your initial purchase, and it’s only valid for the 1st month of your subscription. And there will be a 10% transaction fee for the refunds.
We want to make the refund process as smooth and hassle-free as possible. To request a refund, simply contact our customer support team and they will be happy to assist you.
First of all you can sign up for our 14-day full access trial here.
Once you have done that, we have a comprehensive step-by-step documentation guide to help you complete the setup process, and also help you become familiar with our platform.
Yes, of course! Please reach out to our support team at support@chateefy.my, and we will be happy to provide you with a tailored quotation based on your specific needs.